Returns & Exchanges
At WelleCo US, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid UPS shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original shipping box or a similar mailer, ensuring the return authorization slip is included inside.
- 4.Drop Off and Track
Drop your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.